Vortrip — Tour & Travel Booking
AI
Help & Legal

Privacy Policy

How Vortrip, operated by GOLOJOY TECH CO., LTD., collects and protects your personal data.

Last updated: October 2026

1. Data we collect

Contact details you provide (name, email, phone), booking details (experience, date, participants), account information, and technical data such as device and usage information.

2. How we use it

To process bookings with suppliers, send confirmations, provide support, prevent fraud and improve our service. We share booking details only with the supplier delivering your experience and with service providers acting on our behalf.

3. Secure checkout

Payments are handled over 256-bit encrypted connections by certified payment providers. We do not store full card numbers on our servers.

4. Cookies

We use essential cookies to keep the site working and remember your language and currency, and optional analytics cookies to understand usage. You can control cookies in your browser settings.

5. Your rights

Depending on where you live (including under GDPR and Thailand's PDPA), you may request access to, correction of, or deletion of your data, object to processing, or withdraw consent. Contact our support team to exercise these rights.

6. Retention

We keep personal data only as long as needed for bookings, legal and accounting obligations.